Website Coordinator

Website Coordinator

Columbus College of Art & Design's website is the most visited "building" on our campus, and in this role, you'll have the opportunity to make a meaningful impact on how the website's users-potential students, current students, faculty, staff, and the greater community as a whole-experience CCAD. You'll work alongside an amazing team of professionals in the Marketing & Communications department to ensure our website-and other forms of digital communication-is exciting, up to date, and ready to show the world how CCAD's diverse group of artists and designers impact the world, in culture and in commerce.

SUMMARY

This position will report to the Director of Marketing, and will be responsible for website updates, workflow and implementation, and building out new content for the website with the user's needs in mind, while also helping to elevate CCAD's strategic messaging. This position will also communicate with CCAD's internal community to update them on progress and plans for website requests. This role will also make sure that community calendars outside of CCAD are up to date with the latest CCAD events. The best candidate is detail oriented, understands the basics of SEO, and can design pages and independently prioritize complex messaging on the website. Additionally, they should have knowledge of the Adobe suite of products, and experience with Drupal or other CMS systems.

ESSENTIAL DUTIES AND RESPONSIBILITIES include but are not limited to the following:

Website Updates

• Manages the college-wide website updates process for CCAD's websites, which includes both simple and complex changes to ccad.edu, portals, and microsites.
  • Implements and gathers resources and requirements for complex website changes
  • Coordinates communication between internal departments and Marketing & Communications on such projects
  • Works with CCAD departments on website audit & QA schedule
  • Aligns departmental strategy with larger institutional website strategy
• Works with the Director of Marketing to implement an annual content update calendar for CCAD's websites.
• Provides user experience feedback for the website, blog posts, and landing pages
• Coordinates with the Art Director for visuals needed for CCAD's websites.
• Assists Director of Marketing by finding, managing, and fixing content-related problems and bugs on CCAD's websites on a routine basis and as needed.
• Works with website developer partners and Marketing team to provide feedback on user features, SEO and ADA content recommendations.
• Monitors CCAD's websites for ADA compliance.
• Optimizes social media image cards ensuring that CCAD's content is primed for social media and for SEO.
• Assists with social media post design, as needed
• Coordinates with website developer partners to fix CMS code when needed.
• Builds landing pages for various CCAD campaigns.
• Manages and updates faculty and staff bios on CCAD's website.
• Makes recommendations for user-friendly improvements for CCAD's websites.
• Provides guidance for and trains internal users to update CCAD's microsites and departmental pages.
• Assists with website and organizational tasks as part of CCAD's Crisis Communication plan.
• Generates ideas for digital-first experiences for CCAD's external audiences.
• Manages and organizes the execution of the virtual tour update process.

Digital Content & Editorial

• Manages on campus digital signage content.
• Creates external calendar listings for all CCAD events.
• Helps manage CCAD's internal mailing lists.
• Executes "share your story" tasks, including adding and organizing information, adding content and events to the websites, and coordinates with the Marketing & Communications team to manage all stakeholder communications.
• Performs other duties as assigned, including research, materials distribution, and website ana

QUALIFICATIONS

KEY COMPETENCIES

• Experience in operating a CMS, HTML knowledge is preferred
• Writing experience
• Expertise in Adobe CC products
• Excellent communication skills: verbal, written, and presentation.
• Demonstrated customer service experience
• Demonstrated experience in direct communication, collaboration, problem-solving skills, timeliness, and attention to detail
• Commitment to CCAD's core values of Respect, Positivity, Inspiration, and Accountability
• Experience in working with a project management tool
• Ability to work with different digital platforms
• Ability to prioritize, organize, and complete multiple tasks with attention to detail, within stated deadlines
• Ability to adapt to constant change and periods of fast-paced, high-intensity work situations
• Ability to work independently
• Experience in optimizing digital content for SEO purposes
• Ability to work well in a team environment.

EDUCATION and/or EXPERIENCE

• Bachelor's degree in marketing, communications, graphic design, or related fields is required; a minimum of one year of relevant work experience preferred.
• Experience in higher education is a plus.
• Experience with Adobe products is necessary.
• Basic knowledge of project management.
• Proven experience in website content management.

PHYSICAL DEMANDS

• The employee is regularly required to sit and talk or hear.
• The employee frequently is required to finger, handle, or feel and reach with hands and arms.
• The employee is occasionally required to stand: walk: and stoop, kneel, crouch, or crawl.
• The employee must occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• Occasional travel may be required.

WORK ENVIRONMENT

• The employee is occasionally exposed to outside weather conditions.
• The noise level in the work environment is usually quiet to moderate.

COMPENSATION: This position is full-time, non-exempt. Compensation is commensurate on experience and qualifications. CCAD offers a benefits package including: vacation time, additional paid time off while the college is closed during winter break, sick time accrual, health and dental insurance, life and disability insurance, 403B retirement contribution, tuition remission, campus parking, and free admission to the Columbus Museum of Art.

HOW TO APPLY: Visit www.ccad.applicantpro.com/jobs/ to submit your application. When asked to upload application materials, please submit a resume/CV and a cover letter. If you are applying from any website other than CCAD or Indeed, you will receive a follow up email 3 hours after your initial submission directing you to follow the link and complete your application. You must complete this two-step process, or your application will be considered INCOMPLETE.

CCAD Vaccination Requirement Notice

Columbus College of Art & Design (CCAD) is committed to protecting our students, employees, and our communities from COVID-19. Toward that goal, and in consideration of guidance released by the state of Ohio, the U.S. Centers for Disease Control and Prevention (CDC), and a variety of public health authorities and professional organizations, CCAD is implementing a vaccination requirement policy for its students and employees.

All employees, including on-campus, hybrid, or fully remote status, are required to receive the Covid-19 vaccination as determined by CCAD and provide proof of their fully vaccinated status upon hire.

Reasonable Accommodation: Employees in need of an exemption from this policy requirement due to a medical reason, or because of a sincerely held religious belief must request a Request for Exemption form from Human Resources to begin the interactive accommodation process after an official offer of employment is accepted. Accommodations will be considered and/or granted where they do not cause CCAD undue hardship or pose a direct threat to the health and safety of others.

Please direct any questions regarding this notice to Human Resources at humanresources@ccad.edu.

*CCAD reserves the right to modify, supplement, revise, or rescind any part of this notice as it deems necessary or appropriate with notification.

About CCAD:

Columbus College of Art & Design teaches a diverse undergraduate and graduate student body in the midst of a thriving creative community in Columbus, Ohio. Founded in 1879, CCAD is one of the oldest private, accredited, and nonprofit art and design colleges in the United States. CCAD offers 11 BFA programs in a variety of visual art and design disciplines, a Master of Fine Arts in Visual Arts, and a Master of Professional Studies in Retail Design that produce graduates equipped to shape culture and commerce at the highest level. At the core of CCAD is The CCAD Way, one of Creative Collaboration, Intentional Inclusivity, and Proven Potential. Our Core Values of Respect, Positivity, Inspiration, and Accountability unite us. CCAD's Presidential Commission on Diversity, Equity & Inclusion works to help CCAD grow with intention into a more inclusive and equitable institution. Learn more at ccad.edu.

About Columbus:

As the 14th largest city in the country and the largest and fastest-growing city in Ohio, Columbus is collaborative, open, and dynamic. Between incredible arts and entertainment, exciting collegiate and professional sports, and a spectacular downtown riverfront of sprawling greenspace, Columbus has something for everyone. Here, you'll find all the culture and amenities you'd expect in a major city, with the friendly and approachable attitude of the Midwest. Franklin County, where Columbus is located, is the epicenter of the state's political, economic, and social presence and is home to 1.3 million residents with a median age of 34. Columbus is a top city for equality and was the recipient of a perfect score from the Human Rights Campaign in 2020. And central Ohio is serious about higher education: the Columbus region is home to 52 college and university campuses, with 22,000 annual college graduates. Because CCAD is closely tied to the city's numerous art and design spaces and ever-expanding districts, you'll have plenty of places to experience creativity and showcase your own.

EEO Statement:

As an educational and cultural institution, a culture of equity and inclusion is not an add-on at CCAD, rather it is central to how we define creative excellence and the health of our institution. CCAD believes that a culturally diverse campus is integral to academic excellence, and our student, faculty, staff, and trustee bodies should reflect the diverse world in which we live, with attention to race, ethnicity, religious creed, national origin, age, sex, sexual orientation, gender identity or expression, and ability. At CCAD, we are determined to foster an environment of inclusion and equity. CCAD is an equal opportunity employer and encourages applications from individuals who will contribute to its diversity.

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