Manager of Technology Infrastructure

Manager of Technology Infrastructure

Summary of Position: They are CCAD's lead technologist and strategist responsible for the day-to-day operations, and evolution and vision of the college's technology architecture including: data centers, network (wired and wireless), and telecommunications. Working closely with the IT Infrastructure team and other members of Library & Information Technology, the Manager will oversee CCAD's continued transition to a cloud-first strategy for IT operations by researching, experimenting, and deploying new technologies to enhance the experiences of our students, faculty and staff. The Manager of Technology Infrastructure reports to the Chief Information Officer.

Columbus College of Art & Design (CCAD) merged its library and computing organizations to form the Library and Information Technology department. We focus on strengthening natural areas of collaboration in our efforts to provide leadership, resources and expertise that empower CCAD's diverse students to unleash their creative power to shape culture and commerce. The department cherishes and carefully maintains its highly interactive work environment, and as such anticipates hiring a manager who is committed to hard work, collegiality, and laughter as a member of a team-oriented group. In general, we seek colleagues who are naturally curious, exhibit an openness to our existing affinity for inclusion and diversity of all sorts, who possess a willingness to change, and who embrace all that is made possible through collaboration.

Primary Duties and Responsibilities but are not limited to the following:

• Serve as the lead strategist and subject matter expert in cloud, data center, and wireless technologies in support of current and expected needs of the college
• In partnership with the Chief Information Officer, continuously develop a short and long-term strategic vision for technology infrastructure and operations to support the evolving needs of the academic and administrative areas of the College
• In collaboration with team members, lead the assessment of current technologies and architectures and identify areas where improvements could be made
• Continuously examine where new technologies are warranted and where existing services and methods might be eliminated, diminished or expanded as internal and external factors change
• Directly supervise four staff members including oversight of their continued professional and skill development
• Provide leadership and planning expertise-as well as capable decision making-at the operational level when necessary
• Support development of policies and procedures which promote process and service improvement, and provide guidance to staff regarding policy and procedure decisions
• Oversee disaster recovery and business continuity planning and execution
• Direct the effective utilization and responsible allocation of the resources provided to Library & Information Technology (budgets, staff resources, and facilities) and work to maximize their use in service to the mission of the college
• Contribute to CCAD's commitment to diversity and inclusiveness
• Other duties or responsibilities may be assigned

Secondary Responsibilities

• Share oversight responsibility for operational uptime of mission critical systems and other software
• As appropriate, both lead and participate as a support team member in key projects and strategic initiatives related to technology identification, selection, implementation, design, service design and evaluation
• Participate in Senior Staff meetings and as appropriate serve on or lead campus committees
• Negotiate and manage vendor and consultant relationships
• In collaboration with other L&IT staff, communicate infrastructure improvements, changes, and system emergencies
• Other duties or responsibilities as may be assigned

Tertiary Responsibilities

• Represent CCAD and Library & Information Technology by attending or presenting at appropriate conferences and events
• Participate in the life of the College by attending campus events such as gallery openings, student exhibits and invited speakers
• Other duties or responsibilities as may be assigned

Supervisory Responsibilities

Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Directly supervises four staff members including:

• Senior Systems Engineer
• Senior Systems Engineer and Security Analyst
• Systems Engineer (focused on telephony and account management)
• Information Technology Systems Support Specialist

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Must be able to see opportunities for improvement, take ownership, and lead a team to implement improvements.
• Demonstrated ability to manage projects, expenditures, and prepare accurate cost estimates
• Demonstrated ability to set priorities and facilitate technology-related planning processes.
• Demonstrated ability to analyze data and make local decisions based on national and local trends
• Demonstrated ability to design processes that enhance services while maximizing resources.
• Demonstrated effective oral, written and interpersonal communication skills, including the ability to effectively explain complex technologies to a non-technical audience.

Education and/or Experience

• A Bachelor's degree with at least three years of progressive responsibility including supervising staff and leading technology projects; or five or more years of equivalent experience may be substituted for degree requirement
• Experience with or knowledge of technical concepts involved with s​ystem administration, networking, cloud transition, and local and cloud data center support
• Proven experience designing, implementing, and supporting cloud computing including IaaS, PaaS, SaaS and cloud design
• Linux and Windows Server environment experience

Physical Demands

• The employee is regularly required to walk and talk and hear.
• The employee frequently is required to stand; use hands to finger, handle, or feel; and reach with hands and arms.
• The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell.
• The employee must occasionally lift and/or move up to 50 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment

• The employee is regularly exposed to outside weather conditions.
• The employee is occasionally exposed to wet and/or humid conditions, moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, extreme cold, and extreme heat.
• The noise level in the work environment is usually moderate.

COMPENSATION: This position is full-time, exempt. Compensation is commensurate on experience and qualifications. CCAD offers a benefits package including: vacation time, additional paid time off while the college is closed during winter break, sick time accrual, health and dental insurance, life and disability insurance, 403B retirement contribution, tuition remission, campus parking, and free admission to the Columbus Museum of Art.

HOW TO APPLY: Visit www.ccad.applicantpro.com/jobs/ to submit your application. When asked to upload application materials, please submit a resume/CV and a cover letter. If you are applying from any website other than CCAD or Indeed, you will receive a follow up email 3 hours after your initial submission directing you to follow the link and complete your application. You must complete this two-step process, or your application will be considered INCOMPLETE.

CCAD Vaccination Requirement Notice

Columbus College of Art & Design (CCAD) is committed to protecting our students, employees, and our communities from COVID-19. Toward that goal, and in consideration of guidance released by the state of Ohio, the U.S. Centers for Disease Control and Prevention (CDC), and a variety of public health authorities and professional organizations, CCAD is implementing a vaccination requirement policy for its students and employees.

All employees, including on-campus, hybrid, or fully remote status, are required to receive the Covid-19 vaccination as determined by CCAD and provide proof of their fully vaccinated status upon hire.

Reasonable Accommodation: Employees in need of an exemption from this policy requirement due to a medical reason, or because of a sincerely held religious belief must request a Request for Exemption form from Human Resources to begin the interactive accommodation process after an official offer of employment is accepted. Accommodations will be considered and/or granted where they do not cause CCAD undue hardship or pose a direct threat to the health and safety of others.

Please direct any questions regarding this notice to Human Resources at humanresources@ccad.edu.

*CCAD reserves the right to modify, supplement, revise, or rescind any part of this notice as it deems necessary or appropriate with notification.

About CCAD:

Columbus College of Art & Design teaches a diverse undergraduate and graduate student body in the midst of a thriving creative community in Columbus, Ohio. Founded in 1879, CCAD is one of the oldest private, accredited, and nonprofit art and design colleges in the United States. CCAD offers 11 BFA programs in a variety of visual art and design disciplines, a Master of Fine Arts in Visual Arts, and a Master of Professional Studies in Retail Design that produce graduates equipped to shape culture and commerce at the highest level. At the core of CCAD is The CCAD Way, one of Creative Collaboration, Intentional Inclusivity, and Proven Potential. Our Core Values of Respect, Positivity, Inspiration, and Accountability unite us. CCAD's Presidential Commission on Diversity, Equity & Inclusion works to help CCAD grow with intention into a more inclusive and equitable institution. Learn more at ccad.edu.

About Columbus:

As the 14th largest city in the country and the largest and fastest-growing city in Ohio, Columbus is collaborative, open, and dynamic. Between incredible arts and entertainment, exciting collegiate and professional sports, and a spectacular downtown riverfront of sprawling greenspace, Columbus has something for everyone. Here, you'll find all the culture and amenities you'd expect in a major city, with the friendly and approachable attitude of the Midwest. Franklin County, where Columbus is located, is the epicenter of the state's political, economic, and social presence and is home to 1.3 million residents with a median age of 34. Columbus is a top city for equality and was the recipient of a perfect score from the Human Rights Campaign in 2020. And central Ohio is serious about higher education: the Columbus region is home to 52 college and university campuses, with 22,000 annual college graduates. Because CCAD is closely tied to the city's numerous art and design spaces and ever-expanding districts, you'll have plenty of places to experience creativity and showcase your own.

EEO Statement:

As an educational and cultural institution, a culture of equity and inclusion is not an add-on at CCAD, rather it is central to how we define creative excellence and the health of our institution. CCAD believes that a culturally diverse campus is integral to academic excellence, and our student, faculty, staff, and trustee bodies should reflect the diverse world in which we live, with attention to race, ethnicity, religious creed, national origin, age, sex, sexual orientation, gender identity or expression, and ability. At CCAD, we are determined to foster an environment of inclusion and equity. CCAD is an equal opportunity employer and encourages applications from individuals who will contribute to its diversity.

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